Xbji Privacy Policy – Your Information Is Safe with Us

Xbji is a trusted online betting and gaming platform for users in Bangladesh. We believe protecting your privacy is a fundamental responsibility, which is why xbji follows internationally recognised data protection standards.

This Privacy Policy clearly explains what information xbji collects, why it is collected, how it is used, and who it may be shared with. It only takes a few minutes to read — but knowing this is important for you.

Xbji never sells your personal information to third parties. We use your data solely to improve our services, ensure security, and meet legal obligations.

Xbji collects two types of information — what you provide directly, and what is collected automatically as you use the platform.

Xbji only collects information that is strictly necessary. No unnecessary data is requested or collected.

Xbji uses your information only for specific, legitimate purposes. Each purpose is clearly outlined below:

• Account Management: Identity information is used for registration, login, and account verification.
• Payment Processing: Financial information is used to process deposits and withdrawals successfully.
• Security Assurance: Data is analysed to prevent fraud, money laundering, and unauthorised access.
• Service Improvement: Usage data is analysed to improve the user experience.
• Customer Support: Account information is required to resolve issues and provide support.
• Bonuses & Promotions: Your gaming preferences and history are taken into account to send you relevant offers.
• Legal Obligation: Certain data must be retained to comply with regulatory requirements.

Xbji never uses your information for any purpose beyond those listed above. You will be informed before your data is used for any new purpose.

Xbji employs the highest technical and administrative measures to protect your data. Our security infrastructure is detailed below:

• SSL/TLS Encryption: All data transmitted through the website and app is protected with 256-bit SSL encryption.
• Data Centre Security: Our servers are hosted in internationally certified data centres with 24/7 security monitoring.
• Payment Data Security: Your full bKash/Nagad/Rocket account details are not stored on xbji's servers — only transaction references are retained.
• Access Controls: Only authorised personnel may access user data, and only for specific, permitted purposes.
• Regular Security Audits: Regular security testing is conducted by independent third-party experts.
• Two-Factor Authentication (2FA): Additional layers of security are in place to protect your account.

Data Retention Period: All data is retained for as long as your account remains active. Following account closure, certain data may be kept for up to 5 years as required by law, after which it is permanently deleted.

Xbji never sells your personal information. However, limited data may be shared with trusted third parties in specific circumstances:

• Payment Processor: Necessary information is shared with payment gateway providers to process deposits and withdrawals.
• Identity Verification Services: Document information is shared with identity verification service providers as part of the KYC (Know Your Customer) process.
• Security Agency: Certain information may be shared with security experts to help prevent fraud and cybercrime.
• Legal Authorities: Disclosure of information is mandatory when required by a valid court order or regulatory directive.

Before sharing data with any third party, we verify that they uphold equivalent privacy standards. All third parties are contractually bound to protect your information.

Xbji uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions correctly. Cookies are small text files stored on your device.

• Essential Cookies: These are essential for maintaining login sessions and site security — the site cannot function properly without them.
• Functional Cookies: To remember your preferred language, odds format, and other settings.
• Analytics Cookies: To understand which parts of the site are used most — this information is used to improve our services.
• Security Cookies: Assists with verifying user identity and detecting fraud.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.

As an xbji user, you have clear rights over your own data. These rights can be exercised at any time:

• Right of Access: You can request to know what information xbji holds about you.
• Right to Rectification: You can request corrections if any of your information is inaccurate.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted (beyond what is required by legal obligations).
• Right to Restriction of Processing: You may request that we limit the processing of your data under certain circumstances.
• Marketing Opt-Out: You can unsubscribe from promotional emails and SMS at any time.
• Right to Lodge a Complaint: You can report any data protection concerns directly to us.

To exercise any of these rights, email us at support@xbji.ws or reach out via live chat. We will respond to your request within 7 business days.

Xbji strictly provides services to individuals aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

• Age verification is mandatory at the time of registration.
• A national ID card or passport is required as proof of age during the KYC process.
• Any account found to belong to a minor will be closed immediately.
• Any information found to relate to a minor will be deleted immediately.

Xbji may update this Privacy Policy as needed. For significant changes:

• You will be notified by email or SMS at least 14 days before any changes take effect.
• The date of the latest update will always be shown on the website's Privacy Policy page.
• Continued use of our services after a policy update constitutes acceptance of the revised terms.
• If you do not agree to the updated policy, you will have the option to close your account.

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. Our data protection team is always ready to help:

• Email: support@xbji.ws
• Live Chat: Find it in the bottom-right corner of the website
• Time: 24 hours a day, 7 days a week
• Response Time: Within 7 business days for standard requests