Safe Gaming

Responsible Gaming at xbji – Stay in Control, Keep It Fun

Betting is meant to be fun — not stressful or addictive. xbji wants you to always play consciously, safely, and within your means. This page has all the responsible gaming tools and guidelines you need.

18+ For Adults Only

24/7 Support Available

5 Protection Tools

Our Commitment

Why Does Responsible Gaming Matter?

Xbji believes online betting is a form of entertainment — it should never be treated as a source of income. Responsible gaming means understanding your financial limits, keeping a level head when you lose, and always putting your family and daily life first.

Every year, many people suffer personal and family harm as a result of betting addiction. xbji actively works to prevent this — our platform includes several built-in protection tools to help you stay in control.

Set a weekly or monthly betting limit for yourself
Play for entertainment, not to chase losses
Spending time with family should always come first
Don't hesitate to reach out whenever you need help
Avoid betting when under the influence or under stress

xbji's Responsible Gaming Commitment: We are committed to creating an environment where every player can enjoy themselves safely.

Quick Self-Assessment

Question 1: Have you ever placed bets beyond your budget?

Question 2: Have you ever kept playing in an attempt to recover losses?

Question 3: Have you been hiding your betting from family or friends?

Question 4: Has betting kept you up at night with worry?

Question 5: Finding it hard to spend time without placing a bet?

If you answered "yes" to any of the above, speak with our support team. Reaching out is a sign of strength.

Protection Tools

Xbji's Responsible Gaming Tools

Xbji provides a range of active protection tools to help you stay in control — all manageable directly from your account.

Set Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once set, this cap cannot be exceeded — removing any chance of overspending. Lowering your limit takes effect immediately; increasing it requires a 72-hour waiting period.

Session Time Limit

Set a time limit for how long you can play in a single session. Once that time is up, the session closes automatically. This is highly effective at preventing the fatigue and poor judgment that come with extended play.

Reality Check Notifications

A pop-up notification will appear at set intervals to let you know how long you have been playing and how much you have won or lost. These reminders help keep you grounded in the reality of your session.

Take a Break Option

If you need a short break, you can pause your account for anywhere between 24 hours and 30 days. You won't be able to log in during this period, and the break cannot be ended early.

Self-Exclusion

If you feel your gambling is getting out of control, activate self-exclusion for a period of 6 months to 5 years. During this time, your account will be completely inactive and you will not receive any marketing communications.

Loss Limit

Set a cap on how much you can lose within a given period. Once the limit is reached, betting stops automatically and cannot resume until the next period begins.

Warning Signs

Recognise the Signs of Addiction

Betting addiction often develops gradually, making it hard to spot early on. If you recognise more than one of the following signs in yourself, it may be time to seek professional help.

Chasing losses by placing bet after bet
Feeling restless when you're not thinking about betting
Hiding your betting from family or friends
Borrowing or taking loans to place bets
Unable to focus on work or studies
Playing out of compulsion, not enjoyment
Impact on sleep, eating, or overall health
Trying to stop betting but unable to

How to Get Help

How to Activate Self-Exclusion

Setting up self-exclusion on xbji is simple. Just a few steps and you're protected.

Log In to Your Account

Go to Responsible Gaming settings

From the profile menu, click on "Responsible Gaming" option.

Choose your self-exclusion period

Choose the duration that suits you — 6 months, 1 year, 3 years, or 5 years.

Confirm

Once confirmed via SMS OTP, your self-exclusion will take effect immediately.

Contact Support

For any questions, reach us at support@xbji.ws or via Live Chat.

Tips & Advice

10 Simple Rules for Playing Responsibly

Xbji recommends that every player follow these guidelines. Sticking to them keeps betting fun and entertaining at all times.

Set a budget: Decide in advance how much you are willing to spend on betting each week or month — and stick to that limit.
Accept your losses: Accept losses as part of the game — chasing them only puts you at risk of losing even more.
Stick to Your Time Limits: Decide how many hours a day you want to play. Set an alarm and stop when the time is up.
Don't Bet Under Stress: Avoid placing bets when you are angry, frustrated, or under the influence of alcohol.
Maintain Other Hobbies: Keep up with other hobbies and social activities beyond betting.
Keep Your Family in the Loop: Be honest with your family. They are your greatest source of support.
Never Bet on Credit: Never bet with borrowed money or funds meant for essential expenses.
Take regular breaks: Taking regular breaks instead of playing every day is a healthy habit.
Keep Wins in Perspective: Celebrate your wins, but resist the urge to bet everything back.
Seek Help: If you're struggling, don't be ashamed to seek support — it's the brave thing to do.

Get in Touch for Help

If you or someone you know is struggling with betting addiction, you don't have to face it alone. xbji's support team is always here for you.

Live Chat

Instant support, 24/7

Email Support

support@xbji.ws

Confidentiality guaranteed

Your identity will be kept completely confidential

Keep in mind: Asking for help is not a weakness — it takes courage and self-awareness. xbji is here for you.

General Questions

Responsible Gaming FAQ

Yes. After self-exclusion is activated, you can withdraw any withdrawable balance remaining in your account. Bonuses are typically cancelled within 24–48 hours of self-exclusion taking effect, and your main balance remains available for withdrawal. Contact support for more details.

You can set your deposit limit to any amount you choose. Lowering your limit takes effect immediately. Requests to increase it, however, only come into force after 72 hours — this cooling-off period is intentional, to prevent impulsive decisions from leading to higher bets.

No. Once a self-exclusion period is set, it cannot be cancelled before it expires. This rule is in place for your own protection. Once the period ends, you may reactivate your account if you choose to, though a 24-hour cooling-off period will apply.

Self-exclusion can normally only be requested by the account holder. However, if a family member raises a concern and provides sufficient information, the support team will review the case and, where appropriate, offer assistance through a third party. For more information, contact support@xbji.ws.

No. xbji strictly enforces an 18+ policy. Date of birth is verified at registration, and age is confirmed through the KYC process using a national ID or passport. Any account found to belong to a minor will be closed immediately.

Yes, but under certain conditions. Reducing your loss limit takes effect immediately. Requests to increase the limit will only be applied after a 72-hour cooling-off period. You can make these changes under the "Responsible Gaming" section in your profile settings.

Get Started Today

Play Responsibly, Win Happily

Join xbji and enjoy a safe, transparent, and responsible gaming environment. You set your limits — we make sure the fun never stops.

⚠️ Betting carries the risk of addiction. For adults 18+ only. Play responsibly.